Orders are to be placed via email or telephone and will be confirmed by telephone or email on receipt.
Most orders (not including
hair cuffs) take two weeks to complete.
Bridal orders take a minimum of 4 weeks to complete, as each item
is handmade and each client's requirements are different. So please place your order in good time.
The Jewellery remains the
property of Zayunu by Design - Miss Y. Allen until payment is made in
full and order is dispatched.
The preferred method of payment is through credit or debit card via
Paypal (International & UK).
![]() |
UK clients can also pay via personal cheque, postal order or bank transfer.
For bank-to-bank transfers, please call for more details
Full payment or a minimum deposit of 1/3 of the total price is required
to start an order,(for bridal commissions and orders over 150.00 UK ). The
balance of which must be paid either 4 weeks from the date of deposit
or the latest 2 weeks before completion and shipping of your order.
Paying a deposit for your order constitutes a binding agreement. Orders
cancelled after a deposit has been paid can only be refunded half of
your initial deposit, as the funds would have already been allocated to
the materials for your order.
Orders will not commence without full payment or a deposit.
Order paid by cheques will be dispatched once the cheque has cleared.
Cheques and Postal Order (UK ONLY) should be made payable to Miss Y
Allen, and please remember to write your cheque guarantee card number,
expiry date, amount the card guarantees and your full address on the
back of the cheque.
Please note: For orders over 20.00 UK ($33 USD) I will only accept Paypal customers who are verified with a confirmed address.
If you order a product from Zayunu by Design over 20.00 UK and you are not
verified or have an unconfirmed address, the order may not be processed
until varification of your details can be provided.
Overseas clients: Orders will be shipped via Royal Mail Airsure service (7 to 10 days). This is an online track and trace service and clients can track the progress of their orders using the reference number given to them in their CONFIRMATION email. Please call for current prices.
Proof of postage can be obtained on request.
Please allow
enough time for delivery of your order.
Zayunu by Design does not take responsibility for delayed, lost or damaged items in the post.