Zayunu by Design

Orders are to be placed via email or telephone and will be confirmed by telephone or email on receipt.

Most orders (not including hair cuffs) take two weeks to complete.   Bridal orders take a minimum of 4 weeks to complete, as each item is handmade and each client's requirements are different.  So please place your order in good time.

The Jewellery remains the property of Zayunu by Design - Miss Y. Allen until payment is made in full and order is dispatched.

The preferred method of payment is through credit or debit card via Paypal (International & UK). 
 

UK clients can also pay via personal cheque, postal order or bank transfer.

For bank-to-bank transfers, please call for more details

Full payment or a minimum deposit of 1/3 of the total price is required to start an order,(for bridal commissions and orders over 150.00 UK ). The balance of which must be paid either 4 weeks from the date of deposit or the latest 2 weeks before completion and shipping of your order.

Paying a deposit for your order constitutes a binding agreement. Orders cancelled after a deposit has been paid can only be refunded half of your initial deposit, as the funds would have already been allocated to the materials for your order.

Orders will not commence without full payment or a deposit.

Order paid by cheques will be dispatched once the cheque has cleared.

Cheques and Postal Order (UK ONLY) should be made payable to Miss Y Allen, and please remember to write your cheque guarantee card number, expiry date, amount the card guarantees and your full address on the back of the cheque.

Please note: For orders over 20.00 UK ($33 USD) I will only accept Paypal customers who are verified with a confirmed address.

If you order a product from Zayunu by Design over 20.00 UK and you are not verified or have an unconfirmed address, the order may not be processed until varification of your details can be provided.

Overseas clients: Orders will be shipped  via Royal Mail Airsure service (7 to 10 days).  This is an online track and trace service and clients can track the progress of their orders using the reference number given to them in their CONFIRMATION email.  Please call for current prices.

Proof of postage can be obtained on request.

Please allow enough time for delivery of your order. 

Zayunu by Design does not take responsibility for delayed, lost or damaged items in the post.